Contactless Payments

Hi,

Contactless payments are fabulous things- especially now. but can customers please check their transaction has been approved before leaving the shop. Banks tend to (once you have used your contactless on various payments up to the amount of £150) want to check it is you making these payments by asking you to put your card in and enter your pin. That is great anti theft process- but we have had customers who are surprised to be called back when they are at the door, and if you do not get back in time to pop the card in, the sale is cancelled. The transaction has got to be done again. We are sorry if this is the case for you- but it is a bank security thing to ensure you are spending on your card, so please hover once you flap your card just till the card machine says approved. Thank you